Returns & Exchanges
At Rachael Ray, we want you to be completely satisfied with your kitchenware; if you are not happy with your purchase, you can return your items within 30 days of delivery for a full refund. Please ensure that all products are returned in their original packaging and in unused condition to qualify for a return.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare Your Package
Carefully pack your unused items in their original boxes and include the printed return authorization slip inside the package.
Attach Shipping Label
Download and print your prepaid shipping label from the portal, then securely affix it to the outside of your return box.
Drop Off and Track
Drop off your package at any authorized carrier location and keep your tracking number handy until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing